GoCatch Gift Cards will be delivered digitally to your email address within 24 hours of purchase.
How to redeem your GoCatch Gift Card:
- Ensure you have the latest version of the GoCatch passenger app
- Tap ‘Vouchers’ in the app menu
- Tap ‘Redeem a Voucher’
- Enter the unique code you received via email
- Tap ‘OK’ and your voucher balance will update
GoCatch Gift Cards can only be redeemed for on-demand trips and Advance Bookings in a GoCatch Economy, Premium, Taxi, Premium Taxi or Maxi excluding in-app payments tagged as business and payments outside of the GoCatch app including, but not limited to, Taxi jobs with external payments, cash, EFTPOS, or Cabcharge. Passengers must select to pay with a credit/debit card, PayPal, Google Pay or Apple Pay saved as a personal payment method in the GoCatch app. The voucher balance is automatically applied to the next requested trip, and will be deducted from the final amount at the end of that trip. If the fare is higher than the account voucher balance, the difference will be charged to the selected payment method. Voucher code is only able to be entered once. Gift Cards are not redeemable for cash and cannot be exchanged or resold. Gift Cards have no cash redemption value and cannot be exchanged for cash. Gift Cards should be treated as if it were cash – it will not be replaced or refunded if it is lost or stolen. Gift Card expiry is 12 months from date of issue. Any unused voucher credit after 12 months from date of issue will be forfeited.