30 Day Money Back Guarantee
Buy with peace of mind. We offer a 30 day “no worries” money back guarantee on these bundle purchases. If you have not made a booking within the first 30 days and change your mind we’ll refund the transaction and you will receive a full refund. Simply contact email@example.com and we’ll take care of the rest.
Trips expire 12 months from date of purchase.
Surrounding suburbs include all suburbs within a 21km radius of Melbourne Airport. Pickup and dropoff outside of 21km radius incurs an additional charge of $3.00/km, at a cap of 50km. If you are unsure whether your suburb is covered please send an email to firstname.lastname@example.org noting your suburb for a confirmation of coverage and any extra cost. Vehicle class is a standard 4 door sedan seating up to 3 adults. Vehicle image is indicative only and may not reflect make or model of vehicle provided. Additional charges may apply for extra luggage or baby seats etc which are available upon request. Transfer of trip vouchers is allowed from the purchaser to third parties e.g. hotel travel agents can transfer use to their customers or relevant third parties and bundle airport transfers with similar product offerings. Bookings to be made 24 hours prior to scheduled pickup time. For full Terms & Conditions, see here.
GoCatch provides 24/7 fully insured and registered drivers across Australia, and with over 68,000 registered driver accounts and growing, GoCatch is one of the largest driver access systems in Australia. We provide the ability to book on-demand or in advance with a hop in, hop out car service in private vehicles, hire cars or taxis via the GoCatch app, website, email or phone.
Customers can earn GoCoins on each trip through our GoCatch Rewards programme, have fare certainty with our Fastest Route Guarantee, receive GST compliant invoices and the ability to pay with a wide selection of payment methods.
Safety is our top priority with an SOS feature in-app which alerts our Safety Team to monitor your client’s safety and see their trip in real-time.